Pradeep Hari Pendse <br/><br/>
Business Analysis :Visualizing Business Processes and Effective Software Solutions 

 - New Delhi  P H I Learning  2008 
 - 255 
<br/><br/><label>ISBN: </label>9788120335288 
<br/><br/><label>Dewey Class. No.: </label>658.018  / PRA/B