| 000 | 00353nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220822s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788177223712 | ||
| 082 |
_a658.812 _bANI/C |
||
| 100 | _aAnil Mishra | ||
| 245 | 0 | _aCustomer Service in Retailing | |
| 260 |
_aNew Delhi _bBiztantra _c2009 |
||
| 300 | _a328 | ||
| 700 | _aRuchi Gupta | ||
| 942 | _cBK | ||
| 999 |
_c11186 _d11186 |
||