000 00391nam a2200157Ia 4500
008 220822s9999||||xx |||||||||||||| ||und||
020 _a9788131732274
082 _a658.562
_bBES/T
100 _aDale H Besterfield
245 0 _aTotal Quality Management
250 _a3
260 _aDelhi
_bPearson
_c2012
300 _a558
700 _aCarol BesterfieldGlen H Besterfield
942 _cBK
999 _c11263
_d11263