000 00362nam a2200145Ia 4500
008 220829s9999||||xx |||||||||||||| ||und||
020 _a97880750678711
082 _a001.068
_bDAW/D
100 _aRoss Dawson
245 0 _aDeveloping Knowledge Based Client Relationships
250 _a2
260 _aAmsterdam
_bElsevier
_c2005
300 _a392
942 _cREF
999 _c13161
_d13161