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|---|---|---|---|
| 008 | 220822s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788131759394 | ||
| 082 |
_a658.8 _bLOV/S |
||
| 100 | _aChristopher Lovelock | ||
| 245 | 0 | _aServices Marketing : People, Technology, Strategy | |
| 250 | _a7 | ||
| 260 |
_aDelhi _bPearson _c2011 |
||
| 300 | _a683 | ||
| 700 | _aJochen WirtzJayanta Chatterjee | ||
| 942 | _cBK | ||
| 999 |
_c7751 _d7751 |
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