| 000 | 00398nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 220822s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788131517734 | ||
| 082 |
_a658.81 _bMET/S |
||
| 100 | _aRichard Metters | ||
| 245 | 0 | _aSuccessful Service Operations Management | |
| 260 |
_aNew Delhi _bCengage Learning _c2012 |
||
| 300 | _a406 | ||
| 700 | _aKathryn King-MettersMadeleine Pullman | ||
| 942 | _cBK | ||
| 999 |
_c8327 _d8327 |
||