000 | 00339nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 220822s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9788131219850 | ||
082 |
_a658.812 _bBUT/C |
||
100 | _aFrancis Buttle | ||
245 | 0 | _aCustomer Relationship Management | |
260 |
_aNew Delhi _bButerworth Heinmann _c2010 |
||
300 | _a500 | ||
942 | _cBK | ||
999 |
_c8328 _d8328 |